Best Practices

Statement on Best Practices

When we meet at The Center, we can become the best versions of ourselves. To accomplish that, we must help identify and pursue best practices and operational excellence in all of our Nonprofit endeavors, regardless of our size or situation. Start where you are now…

As an organization that promotes and equips operational excellence for Nonprofit organizations, The Global Center for Nonprofit Excellence (“The Center”) partners with high-performing Nonprofits, actively-engaged Funders/Donors, and best-in-class Professional Experts who serve the Nonprofit world. Together we develop and promote operational Best Practices for Nonprofits, monitor and report on operational effectiveness and program outcomes, and agree to evaluation standards which yield organizational performance ratings. This collaboration between Nonprofits, Funders and Experts, results in greater competence for Nonprofits, more confidence for Funders, and more mission accomplished.

To assist Nonprofits in their pursuit of operational excellence, standing committees comprised of best-in-class Nonprofits and Experts, (and Funders where appropriate) collaborate in the development and maintenance of a circumspect set of Best Practice standards in the following six Sections of Nonprofit operations:

  1. Program Management & Accountability
  2. Fundraising, Marketing & Communications
  3. Governance, Legal & Risk Management
  4. Accounting & Financial
  5. People & Organizational Development
  6. Business Systems, IT & Facilities

1. Program Management & Accountability

  • Mission-Driven, Strategic-Plan-Based Goals & Objectives
  • Organization-Wide Mission Alignment
  • Measurable Outcomes
  • Dynamic Tracking & Iterative Assessment
  • Comprehensive, Audience-Focused, Multi-Level Reporting
  • Results & Feedback Data Reintegration

2. Fundraising, Marketing & Communications

  • Measurable Objectives & Outcomes with Regular Reporting
  • Integrated Marketing Plan based on Strategic Priorities
  • Donor Growth, Funder Matching & Engagement Strategies
  • Communications, Technology & Social Media
  • Fundraising Ethics
  • Regulatory Compliance

3. Governance, Legal & Risk Management

  • Appropriate Organizational & Governance Structure
  • Integrated Organization-Wide Risk Management Program
  • Legal Compliance & Program Integration
  • Policies & Procedures
  • Right-Sized, Right Skill Board & Leadership

4. Finance & Accounting

  • Business Process & Reporting Systems
  • Cash & Investment Management
  • Core Programs Support
  • Financial Policies & Procedures
  • Internal & External Audit
  • Regulatory Compliance
  • Roles & Responsibilities

5. People & Organizational Development

  • Recruiting, Onboarding & Training Plan
  • Comprehensive Policies & Employee Handbook
  • Professional Development, Learning & Career Tracking
  • Performance Reviews & Rewards, Succession Planning
  • Diversity, Inclusion & Organizational Culture-Setting
  • Regulatory Compliance

6. Business Systems, IT & Facilities 

  • Mission-Driven, IT Integration with Strategic Plan
  • Gap Analysis of current strengths and weaknesses
  • Forward-Looking Strategic Initiatives
  • Rolling 5Q Recommendations
  • Cyber Security Management
  • Disaster Preparedness Plan


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